Contact Us

Contacting us if you are a parent:

Call our Customer Helpline

0203 8327 460
Local rate from landlines and mobiles

or email us

ukhelp@myschool.shop
The best way to contact us is using the quick enquiry form opposite.

Before taking the trouble to contact us, you may wish to view the following pages which provide answers to some of the most frequently asked questions:

Our FAQ page will provide the answers to many questions relating to delivery, returns, name tagging and how to manage your account.

How to shop describes the online shopping process.

The How to measure page contains useful tips on how to measure your child to ensure that our Intelligent Sizing© system recommends the correct sizes.

New school

Contacting us if you are a school:

For information about MySchool.Shop's service and how we might supply your school, please contact our school development team using the button below.

Quick enquiry form

If you are a registered user of the MySchool.Shop website, please provide us with the email address that you used when registering so that we can locate your details. If your enquiry relates to a specific order, then please include the Order Number from either your Order Confirmation email or the Dispatch Note received with your order.